Terms and Conditions

Terms of Website Use

These terms of use have been created by Ross Hoddinott Photography for the information of visitors to our website (www.rosshoddinott.com) and form the conditions which govern use of our website. Use of this site includes accessing and browsing our site or services. Please read these terms carefully before using our site; by using our site, you confirm you have accepted these terms of use and that you agree to comply with them.

Intellectual Property Rights; Authorised & Unauthorised Use of Images & Content

All images and text contained on this website remain the property of Ross Hoddinott Photography and is protected by United Kingdom and international copyright laws. Content may not be downloaded, reproduced, copied, projected, or used in any way without express written permission. Various tracking systems may be in place at any time to identify unauthorised use. Unauthorised users agree that they will be liable for a standard £100.00 administration charge per image, plus an appropriate reproduction fee, at the sole discretion of Ross Hoddinott Photography.

Website Orders & Payments

When you place an order on our website, we will e-mail you to acknowledge receipt of your order and payment.

Payment Methods

All payments on this website are processed automatically via Stripe. Stripe offers an industry standard secure on-line payments system. You can use any credit or debit card to pay via Stripe and can even make payments if you do not have an account. Bank transfer can also be accepted as a method of payment. Please contact us if you would like to pay using this method.

Returns Policy

We take pride in our customer service both in the quality of our prints and in the efficiency with which we process orders. However, if for any reason you are not satisfied with the quality of your order please contact us to describe the imperfection(s) and return the item(s) in as-new condition within 7 days of receipt. Upon receipt and after satisfactory inspection of imperfection(s) you will be offered a choice of either a replacement, or a full refund.

Booking Workshops - Terms & Conditions

Booking & Payment

To confirm a workshop booking you are required to pay either a non-refundable deposit, or you have the option to pay in full when you place your order. We will email you to acknowledge your order and payment. An invoice will be sent to request the balance up to 30 days before the workshop commencement date.  

Cancellation of Booking

If you wish to cancel a workshop booking you must advise us in writing at least 30 days before the workshop commencement date. For cancellations made within this time you will be refunded the workshop fee, less the deposit. For cancellations made less than 30 days before the workshop commencement date you will be liable for the full workshop fee.

Changes to Workshops

We reserve the right to make changes to the workshop advertised. If cancellation is due to circumstances beyond our control (e.g. fire, flood, industrial disputes, bereavement, etc.) we may give less than 30 days notice. Should this unlikely event occur, we will contact you to advise you of the workshop changes, and give you the option of accepting or rejecting the change. If you choose to reject, we will offer you a full refund of your payment (including deposit) for the workshop, or you can transfer any payments already made to an alternative Ross Hoddinott Workshop.

Workshop Cancellations by Ross Hoddinott Photography

We reserve the right to cancel any workshop and should this happen, we will contact you as soon as is reasonably possible. Upon cancellation, we will offer you a full refund of your payment (including deposit) for the workshop, or you can transfer any payments already made to an alternative Ross Hoddinott Workshop.

Risk

All 1-2-1 and workshop clients participate at their own risk and Ross Hoddinott photography accepts no responsibility for injury or damage done to their persons or property. It is recommended that applicants hold their own personal Public Liability Insurance.

Applicable Law

All Contracts made between Ross Hoddinott Photography and you shall be governed by the laws of England. You accept that the total liability to you on any matter whatsoever relating to the Contract or on any consequential loss relating to the Contract cannot exceed the total Contract price. Any dispute arising from the Contract must be confirmed by you in writing within 30 days. In the first instance you agree that you and we shall try to reach an amicable settlement via agreement or mediation; if these fail the dispute shall be subject to the exclusive jurisdiction of the English courts.